Refund Policy
Welcome to DoughVinci's Slice Emporium's Refund Policy. At DoughVinci's Slice Emporium, we pride ourselves on ensuring our customers are satisfied with their purchase. However, if you're not entirely pleased with the items you received, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-returnable items
Some items are non-returnable. Perishable goods such as food cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Exceptions / Non-refundable items
Certain types of items cannot be returned, like perishable goods (such as food), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Contact Us
If you have any questions on how to return your item to us, contact us at INFO_EMAIL or call us at +39 06 6992 1234 during our business hours.
Return to
Please send your return to the following address:
DoughVinci's Slice Emporium
Attn: Returns
Via Roma 15,
Rome, 00184,
Italy
Last Updated
This refund policy was last updated on March 1, 2023.